CCA - CRM 2011

Nov 26, 2010 at 8:10 AM

Pls confirm if CCF can be offered on a partner hosted environment. Also, can we propose it on CRM 2011 or have to wait for some more time?

Nov 29, 2010 at 3:35 PM

CCA, supporting CRM 4, can be deployed via a Partner Hosted environment.
Additionally, we have done deployments this way in the past with CCF 2009 and CCF 2008 as well.

I would caution you to reach out to your Microsoft Rep / MCS or a partner familiar with CRM and CCA before doing it though, its not as simple as taking a premise deployment and opening up the front end to the internet :)

CCA R2 (That is the release for CRM 2011) will support connecting to CRM online and management from CRM online.  You will not be able to store and deploy the desktop and controls from CRM online.

We will provide a bit more information on release times as we get closer to it.


Jan 24, 2011 at 3:42 PM

I have the same question... is there an update on when CAA R2 is due now that CRM 2011 has been launched?

Many thanks!

Jan 26, 2011 at 1:34 AM

CRM 2011 Online has been launched..
CRM 2011 Premise is yet to come :)

While CCA supports online, its release schedule is tied to the premise version of CRM

More to come on this *soon*