The equivalent to CCF Action Protocols

Jul 29, 2010 at 7:38 PM

Hi everyone.

I am rather new to CCA (and actually to CCF :-)) but really enjoying the challenge.

I searched the board for a similar entry but couldn't locate any.

I wish to add an anchor on crm fomrs upon which a click triggers a change at the Agent Desktop (i.e. setting customer details).

I realized that it is possible in ccf by using ccf/ccfctx protocls (as explained here http://msdn.microsoft.com/en-us/library/dd632070.aspx)

Is it also possible under CCA?

Jul 31, 2010 at 2:16 PM

They are still there :)

they changes names though.. they are now :

uii:\\ and uiictx:\\

same syntax beyond that.

and they only apply when using a web application adapter right now.

MattB-msft