CCA-CRM Not browsing using servername

Apr 23, 2013 at 6:37 AM
Hi All,

I am new in CCA, When i browse CRM inside CCA (Web application home url ex: http://175.132.12.22:5555/orgname ) its working fine. When I am change server name instead of ip address ( ex: http://servername:5555/orgname/ ) it’s not browsing CRM application inside CCA. Both are using on-promise setup.

what’s going wrong here. Please help me.

Thanks
Dharshan.
Apr 23, 2013 at 6:54 AM
Hi Darshan,

I just want to know that are you able to browse CRM outside CCA through IE with the server name.
A general idea i hope so that i can say in your case is flush the DNS and then check, i hope it should work.

Regards,
Vishwa
Apr 23, 2013 at 8:03 AM
Hi Vishwa,

Thanks for your reponses,CRM browsing good outside CCA through IE with the server name.
After i double check to flush DNS both the server and my client machine ( cmd: ipconfig/flushdns).

But the issue still not resolved. what is the problem?

With Regards,
Dharshan.
Apr 23, 2013 at 3:59 PM
Hi Dharshan,

have you added the servername to the "trusted sites" of your internet explorer installation?

regards

niklas
May 14, 2013 at 10:42 AM
Hi,
Are you running the CCA agent Desktop in windows 7..?
if you run the CCA in windows 7 OS, you just "run as administrator".
i think it may be helpfull for you.

Regards,
Akilan