How to transfer data between two web applications which are opened in Agent Desktop?

Aug 1, 2012 at 8:36 AM

Hi All,

How to transfer data between two web applications which are opened in Agent Desktop?

 

Thanks!

Aswad

Aug 6, 2012 at 2:44 PM

Hi,

What is it that you want to do exactly?

The normal approach to share information is by using the Context and DoAction events.

Regards,
Nico Debeuckelaere

Aug 6, 2012 at 2:59 PM

Hi,

1.I am going to search customer(contact) using wpf search control which will open up contact page in CCA - Agent Desktop.

2.From related records , open up case form.

3.Open custom web application in CCA - Agent Desktop.

4.Upon record creation (Submit button) , pass record id to crm case form and update custom field with particular record id.

 

Do you have any sample solution?

 

Thanks!

Aug 8, 2012 at 1:21 PM
Look through this post
http://crmcca.codeplex.com/discussions/352604

It should give you the high-level..
Also you should read the documentation on uii actions and context in the uii developer guide

Sent from my Windows Phone

From: aswad_gurjar
Sent: 8/6/2012 6:59 AM
To: mattb-msft@hotmail.com
Subject: Re: How to transfer data between two web applications which are opened in Agent Desktop? [crmcca:389822]

From: aswad_gurjar

Hi,

1.I am going to search customer(contact) using wpf search control which will open up contact page in CCA - Agent Desktop.

2.From related records , open up case form.

3.Open custom web application in CCA - Agent Desktop.

4.Upon record creation (Submit button) , pass record id to crm case form and update custom field with particular record id.

Do you have any sample solution?

Thanks!