how to get started with CCA & UII?

Oct 31, 2011 at 1:10 PM


I am currently working on the integration of multiple applications in CCA with the help of UII. I am completely new to CCA and hence have a very basic knowledge about it. Can anyone please advise me on how do I get started with CCA & UUI? Is there any good resources available to learn & integrate sample applications? Can you please pour in your thoughts which would be very useful to me to get a kick start? Thanks in advance. :)



Nov 2, 2011 at 7:05 PM

If you have access to Microsoft Partner web, we do have training for CCA posted there.


Nov 9, 2011 at 2:19 PM

hi Matt,

 I could only find a 1 day training course on CCA for CRM 4.0. Is there anything on CCA R2 for CRM 2011? If not will the training on CCA for CRM 4.0 serve the purpose?



Nov 13, 2011 at 7:04 PM

Im asking our community folks about it..
I know its up there, I did the shell section and they made me fix all my grammar and spelling for public consumption.