Support schema for CCA and UII

Jul 27, 2011 at 11:47 AM

We have faced an issue with Microsoft Suuport team is that CCA R1 and UII for CRM 4.0 is not supported by Microsoft but only by codeplex community.

I need someone to confirm that CCA R2 and the UII are supported products, not just a comunity supported thing.

Actually I'm wondering how come a closed dlls included within an official SDK of CRM 4.0 is not supported!!!!!

regarding such issues related to UII R1 library who could help in this?


Thanks for your help

Aug 4, 2011 at 5:45 PM

UII is supported for CRM 4 and CRM 2011, specifically the team that supports it is the Microsoft Commercial Technical Support.