Javascript Alerts In CCA

Jul 7, 2011 at 12:08 PM

Hello everyBody!

I´m using CCA for CRM 4 and i´m getting having problems with javascripts alert´s when open a webpages.

I have two webpage´s(Contact Form and Incident Form, both from CRM), that when open alert a message by business logic. But when opening this webpages in CCA one of these javascript alerts, is coming hide behind the CCA application. Then, when the user close the session of customer and try to open another the iexplorer.exe hangs, because it was waiting the javascript alert to be clicked "OK".

When clicked in the tab of webpage that the alert is hide, alert don´t appear, still behind CCA application.

Jul 13, 2011 at 3:45 PM

Is this a DLG being opened by CRM that the user needs to interact with? Or something else?

Also are you using SetParent to Host the CRM Window ( in UII Settings \ UII Hosted Applications \ Your CRM entry \ Hosting )

If you are, you may want to try Dynamic Positioning vs SetParent.