Can agnet load different set of Hosted Apps or controls

May 17, 2011 at 10:07 PM
Edited May 17, 2011 at 10:07 PM

Hi,

Do there have a way to allow different group of agents to load different set of Hosted apps or controls in CCA R2?

Thanks,

JZ

May 17, 2011 at 11:35 PM

Yes,
I have a blog post here on it: http://blogs.msdn.com/b/mbarbour/archive/2010/10/07/mapping-hosted-applications-to-agent-groups-in-uii.aspx

While this is focused on CCA R1, the rules still apply.

MattB-MSFT