Does CCA security capabilities capture user navigation history?

Mar 31, 2011 at 3:23 AM

Hi, does CCA comes with a capability to capture user navigation actions within the desktop?   This is similar to audit trail in Dynamics CRM for data creation & changes but more on capturing which screens a user visits, how long was spent there or even which fileds on the screen the user accessed.



Apr 1, 2011 at 4:07 AM

Hi Khairul - Yes, Auditing and Reporting in CCA provides this capability. There is a section in the UII Development Guide focused on how to configure Auditing and Reporting in CCA. Hope this helps.