Is It Possible to use Workflow Without HAT and How?

Sep 29, 2010 at 3:12 PM
Edited Sep 30, 2010 at 11:00 AM

Hi All,

I m stuck at point.

I m using HAT for workflow bt workflow is not working. I m applying this workflow on CRM Contact .When I use HAT in CRM Contact application it is not showing CRM Contact in Agent Desktop.

steps i have done is mentioned below :

Please Help me out.

Thanks in Advance

Anand Wani

Oct 13, 2010 at 11:00 AM

Hi all ,

I have solved this problem .See the link below.

And for more information , yes it is possible to create workflow without using HAT .

We can create our own adapter.

Thanks and Regards,

Anand Wani