UII entity error while launching Agent Desktop

Jun 28, 2010 at 8:33 AM

Hi,

I am facing strange error while launching CCA Agent Desktop.Whenever i launch agent desktop i got exception with the details as " 'UII_sessiontransfer' entity  doesn't contain attribute with Name ='uii_sequence' ".

To fix the issue,I deleted that specified entity from Dynamic CRM and import it again.

On the very first time Agent destop launches successfully.But while launching it second time i faced the same error again.

I am able to reproduce the same problem in similar fashion.

There might be some piece of code which when executed delete that particular attribute.

Any help or guidance on this will be appreciated

Thanks

Jun 28, 2010 at 12:36 PM
Edited Jun 28, 2010 at 12:36 PM

Did you download the UII Installer for your OS from MSDN or did you get it some other way?

MattB.

Jun 28, 2010 at 12:48 PM

Thanks Matt for your prompt reply.

I downlaod it from Microsoft site only.

Here is the link : http://www.microsoft.com/downloads/details.aspx?FamilyID=CA2858AC-E280-4371-BBCE-888346A2DC2D&displaylang=en&displaylang=en