Problem with CTI

Jun 17, 2010 at 8:18 AM

Hello.

We have some problems with CTI using CCA. We have PBX, which has more than 100 telephone lines. It is connected to TAPI server (Windows server 2003).  We share this lines between users by making them TAPI clients. I run CCA on my computer, registered my phone line, and got this issue: my call was autamatically disconnected after some minutes(e.g. 3 minutes and 15 seconds). Before disconnection I heard  some sounds.

Have you any ideas about the reason of disconnection ?

Thanks

Vahag

Jun 17, 2010 at 2:00 PM

The TAPI components that are provided with the CTI Sample in UII are Samples
They are built to work with the TAPI simulator, and need to be modified to work for a ‘proper’ TAPI implementation.

You can find the Src code for the TAPI components in the UII QuickStarts projects.
MattB-MSFT