Error after installing on CRM Server

May 12, 2010 at 5:20 AM


I have installed the plugin and customizations on the CRM server ans am now getting htis error.

Full Stack:

[FormatException: Guid should contain 32 digits with 4 dashes (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).]
   at System.Guid..ctor(String g)
   at Microsoft.Crm.Application.Controls.AppGrid.set_ViewId(String value)
   at Microsoft.Crm.Web.EntityHomePage.ConfigurePage()
   at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
   at System.Web.UI.Control.PreRenderRecursiveInternal()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

[HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown.]
   at System.Web.UI.Page.HandleError(Exception e)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at ASP.sandbox__root_homepage_aspx.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Other Message:


Error Number:

Source File:

Not available
Line Number:

Not available



Time: 21:16:22

Server: localhost

Request URL:


May 12, 2010 at 2:21 PM

Is that what comes up when you click on the UII Link?
If so then the install of UII didn’t complete correctly.

Please run the installer again and Remove CRM Customizations, then restart the installer and reapply.
make sure you read the final screen as the Complete and Fail messages are very similar

When you run the installer again use msiexec.exe /i <UII Setup filename> /l*v "InstallLog.log and attach or link your install log if it fails

May 19, 2010 at 12:45 PM

Did you install using our installer or you did manually?

This looks like an issue with publishing. Please publish your entiites after importing the customizations. (incase you did it manually)

That should solve the issue.  Hope this helps!